Normally, there is no refund for the Long-term classes. Due to the unique nature of the classes, it is very difficult to refund the money paid. However, WWWATER realizes that there may be exceptional circumstances beyond the  control of those paying for the course.

Below are the guidelines for refunds.

     1)  In order to receive a refund, it is up to you to request one, based on the           guidelines here. It is not WWWATER’s responsibility to notify you about the           refund policy.

    2) To qualify for a refund of all or part of the price of the course, the student in         question can no longer be employed by the “company*”. The reasons for
        non-employment are as follows:

• The employee quit, and is no longer employed by the “company”.
• The employee was terminated.
• The employee was called to service by the US Military.
• The employee is on a medical, or other leave of absence, and will miss the rest of the semester.
• Being transferred to another shift schedule, job, position, department or location within the same “company” does not qualify for a refund under this policy.

    3)  Proof of the above must be provided, in writing.

    4)  The refund will be calculated from the date in which the employer notifies          WWWATER of the absence.

    5)  Use the tables below to calculate any refunds due.
         Notice that there is a non-refundable fee that is applied in all cases

*“Company” in this policy means an individual business location or municipality.

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Substitutions

    6)  In lieu of the refund, Substitutions may be allowed for  a student who is no          longer employed by the “company”, as per the requirements above.

• There is no guarantee that any of the missed classes will be made up
• Any handouts, etc., are the responsibility of the student. If WWWATER is to provide any missed handouts, a $100 fee will be charged for time and printing. This fee is added to the non-refundable fee, as mentioned above.
• No student substitutions will be allowed past the “50% Refund” mark. Due to the nature of the class, it will be almost impossible for a student to “catch up” beyond this point. Furthermore, it is highly suggested that the student that is substituting for the original student be very willing and anxious to attend the class, as he or she will have to make up the missed classes in order to pass the course. Also, the new student will not get full KDHE credit , unless all the missed classes are made up. Any missed classes will be pro-rated for KDHE credit. It is up to WWWATER’s and KDHE’s discretion if any hours can/will be credited.
• It may be necessary to pay extra fees to WWWATER for travel and other expenses incurred in the process of aiding the student to make up missed classes.

    7)  It is up to WWWATER whether to accept or reject refund/substitution         requests.
          WWWATER reserves the right to accept, modify, or reject any
         and all requests for any reason.

    8)  This policy may be terminated, modified or changed at any time, without          notice.